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"Our network is designed without single point of failure to ensure no interruption to your service."
Israel Collazo | Founder

Firmware update scheduled for Thursday, March 28, 2013

Monday, March 25, 2013


As part of our commitment to provide the highest level of service, we have scheduled the following maintenance for the switch your server is connected to. This Thursday, March 28th from 5:00PM to 9:00PM PST our engineers will be rebooting the switch on the server your website is hosted on to complete a firmware update. We understand the necessity of uptime for you, and our team will be...

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March 15, 2013 Incident Report

Monday, March 18, 2013


This past Friday, March 15 between 1:38pm - 7:44pm PST our servers experienced an issue which caused websites not to load. The minute we knew about this our engineers worked diligent to re-establish service. However, due to the nature of the problem this cascaded into other areas and prolonged establishing service to your website for just over 6 hours. During this time we kept customers...

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Completed drive replacement and upgrade to our "lili" server

Sunday, March 10, 2013


We just replaced and upgraded the backup drive to our lili server successfully and service has been restored completely.




Emergency hardware replacement scheduled for Sunday, March 10, 2013

Wednesday, March 6, 2013


On Sunday, March 10, 2013 between the hours of 10:00PM PST and 11:00PM PST we will be replacing a backup drive on the server your website is hosted on. We will also use this time to upgrade the backup drives with larger capacity. To help you learn and understand more about this please continue reading. What are backups and why are they important? Our servers backup your website's data...

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Maintenance and server software updates complete

Sunday, October 14, 2012


We just concluded our maintenance and server software upgrades and we encountered very little downtime. In fact, less downtime than we had expected. All systems have been rebooted and services are up to normal operations. If you have any questions please contact us.




Reminder - Schedule Server Maintenance and Updates for Sunday October 14, 2012

Friday, October 12, 2012


This is a reminder that on Sunday, October 14, 2012 between the hours of 12:00AM and 1:00AM PST we will be conducting maintenance and updating server software. The service impact for this is expected to last no more than 1 hour. During this maintenance window you will experience moments of intermittent connectivity to your website. If you experience any problems after the maintenance is...

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Schedule Server Maintenance and Updates for Sunday October 14, 2012

Tuesday, October 9, 2012


On Sunday, October 14, 2012 between the hours of 12:00AM and 1:00AM PST we will be conducting maintenance and updating server software. The service impact for this is expected to last no more than 1 hour. During this maintenance window you will experience moments of intermittent connectivity to your website. If you experience any problems after the maintenance is complete, please submit a...

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Maintenance window for tonight April 5, 2012

Thursday, April 5, 2012


We have a new exciting service we will avail later this month to all our customers. And it's FREE! We'll keep the details of it secret until then. In the meantime, in order to get things started and provide enough time for configuration and testing we will be conducting an install of software on our servers tonight between the hours of 6:00pm - 8:00pm PST. While we do not anticipate...

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Maintenance has begun

Thursday, April 5, 2012


We have begun maintenance as of 6:05pm PST. We will send status updates as we progress.




Maintenance completion

Thursday, April 5, 2012


Our maintenance window completed at 7:05pm PST. Everything went as planned and no downtime occured.






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